REPEAT PRESCRIPTIONS

There are 6 ways of requesting a repeat prescription.

By using Patient Access* (you must have registered and provided identification to use this)

By returning the white repeat section of your last prescription.

By completing a prescription slip at the reception desk.

By faxing a written request to (0117) 9626663. 

By asking your local pharmacy to make the request on your behalf (please check with your local pharmacy to see if they are able to do this)

By writing to us and enclosing a SAE.

 Please note we DO NOT take requests over the telephone.

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*What is Patient Access? 

Patient Access allows you to access your practice online.

Please call in to the surgery with proof of address to register for this service

Patient Access includes a number of optional features, including:

• Checking, booking and cancelling appointments.
• Checking your medication and ordering repeat medication.
• Updating your contact information, including mobile phone number and email address.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £8.20
• 12-month prepayment certificate (PPC): £104.00
• 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030

General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed if you are collecting from Helios. If you have requested collection from a pharmacy - Please allow 72 hours.

Any problems please telephone the surgery on (0117) 962 6060