For appointments and general enquires please call
0117 962 6060
For non-medical queries email
We are a long-established NHS GP Practice based in Stoke Bishop
We had a problem with our phone system, it is now working and you will be able to connect the practice. 10.45 am 25/3/20
Important - Coronavirus (COVID-19)
Helios Medical Centre have implemented the following measures in response to guidance issued by NHS England:
Helios Medical Centre will be offering same day telephone appointments only with GPs. If during your telephone appointment your GP decides that you need to be seen they will make a further appointment for you to be seen at the surgery.
In order to assist in preventing the spread of COVID-19 please do not visit the surgery unless absolutely necessary, to attend a previously booked appointment or when instructed to do so by a GP during a telephone consultation.
*Coronavirus*For patients that want general information on coronavirus, please click this link*https://www.nhs.uk/conditions/coronavirus-covid-19/*For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: *https://111.nhs.uk/service/covid-19*
Patients registered at Helios receive not only a full range of NHS services but also benefit from access to doctors and therapists who are trained to offer a range of complementary approaches.
Please visit our services page to view what we offer and take a look at our staff pages to see which GP might suit you. If you are looking to register with us please download the registration forms or why not pop in to meet the staff who can answer any questions you may have.
Helios Medical Centre offers 15 minute GP appointments as standard.
We are working together with other local practices to offer more appointments in the early mornings and evenings. Speak to a member of the practice team to find out more.
The Helios Trust supports the Helios Medical Centre to find more and to contact us re Room Hire please visit Helios Trust.
We are working together with other local practices to offer more appointments in the evenings. You can find out more about this service on our "Appointments" page or by calling us.
It is Government requirement that Patients registered with us are assigned a Named Accountable GP, this GP will be responsible for co-ordinating that patient’s care, this does not restrict the patient from seeing another GP at the Helios. Should you require further information please contact Reception.
From March 2016 patients will be able to review a “Detailed Coded Record” via Patient Access. To register for Patient Access you will need to attend the surgery to complete a form, to find out more click on the patient access button above.
Recent feedback from the Fiends and Family Test.
- “It’s very calm & quiet. The staff are happy and helpful.”
- “I have received excellent care, I have always been treated with respect and listened to.”
- “I think Helios is a fantastic medical centre…”
(Site updated 25/03/2020)